Recent Water Damage Posts

Water Heater Line Sprung a Leak – Salem, Oregon

11/29/2018 (Permalink)

Water Damage Water Heater Line Sprung a Leak – Salem, Oregon Water damage from a leaking water line.

SERVPRO® of Salem West was called out to a home in Salem, OR due to a water line to the water heater springing a leak.

The homeowner noticed water collecting around the water heater but did not realize the intensity until water was leaking into the basement. The homeowner jumped into action by trying to dry the floor with fans, then called SERVPRO® of Salem West to inspect the damage and begin the mitigation process. Our crew was onsite within a few hours with water extraction equipment at the ready.

The damage extended from the floor surrounding the water heater and through the ceiling above the basement. The homeowner knew the damage was extensive and was reassured that all would be taken care of.

SERVPRO® of Salem West brought out the infrared camera to spot the exact areas of the water damage. With the use of this tool, our team was able to efficiently dry the areas of water damage. Once dry, the process of replacing the materials began.

Our company never leaves the homeowner in a jam with an unfinished project.

If you find yourself in the unfortunate event of a water loss, no matter the size, make sure to call SERVPRO® of Salem West (503) 393-9999. We will return your property back to preloss condition quickly.

Water Damage Timeline – Salem, Oregon

11/29/2018 (Permalink)

Water Damage Water Damage Timeline – Salem, Oregon Drying equipment

One of the services that SERVPRO® of Salem West offers is water damage and mold mitigation. When an unfortunate and sudden water loss occurs, time is very much of the essence. Here is a general timeline for a water loss.

In Minutes

  • Water rapidly spreads and penetrateseven the smallest of spaces, saturating everything in its way.
  • Water is absorbed into porous materials including drywall, flooring, sheetrock, upholstery, and personal contents.
  • Furniture finishes may bleed causing permanent discoloration on flooring.
  • Paper belongings including photographs, books, and hard copy records become saturated, causing them to expand and become distorted.

1 – 24 Hours:

  • Musty odors appear.
  • Drywall and sheetrock begin to swell and crumble.
  • Furniture begins to expand and fissure.
  • Metal surfaces begin to discolor and blemish.
  • Dyes and inks from textiles and paper goods that are saturated start to run, staining nearby surfaces.

2 Days - 1 Week:

  • Paint begins to bubble.
  • Wood flooring swells and buckles.
  • Mold and mildew start to spore, thriving in the moist environment.
  • Metal begins to oxidize and crumble.
  • Furniture distorts and shows signs of mold growth on surfaces.
  • Doors, windows, and structural studs enlarge and warp.

Longer Than 1 Week:

  • Mold development and structural safety could be a great risk factor to occupants.
  • Restoration time may be substantial (including replacement of affected materials and structural restoration), creating monetary expenses to increase drastically every day it is left untreated.

The sooner our highly experienced and trained team can get on-site and beginmitigationfor the water damage, the better; not only for you, but for the building and contents as well. Give our SERVPRO® of Salem Wests office a call at (503) 393-9999. We will quickly have your property and contents back to preloss condition, “Like it never even happened.”

Preparation of Your Water Pipes During Cold Weather

11/14/2018 (Permalink)

Water Damage Preparation of Your Water Pipes During Cold Weather Remember Us (503) 393-9999

Approximately 1 in 5 homes will suffer some form of water damage during frigid temperatures. The leading cause is frozen pipes not properly insulated. No matter the age of your home, before the cold weather strikes make sure to inspect your pipes. Catching the problem before it becomes a disaster will save your money and stress.

We all know that the freezing temperature is 32 degrees Fahrenheit and if your pipes are not properly insulated, it can take only a few minutes for the water to freeze completely. If you find yourself with frozen pipes DO NOT use hot water! This will cause the pipe to burst from the sudden temperature change. 

During extreme cold temperatures it is best to maintain a slow drip from your water faucets. This will keep the water running and less likely to freeze. Standing water freezes faster because there is no movement. When you keep your faucets open you will be less likely to have a water disaster.

Broken pipes can cause varying degrees of water damage in your home or business. Make sure to take precautionary steps to limit the chance of damage.

SERVPRO® of Salem West is ready to go if your home or business is under a water attack (internal or external). We operate 365 days a year, 24 hours a day and 7 days a week. We are there for any size job! Call us (503) 393-9999 during or after a water disaster and we will restore your property quickly.

Sink Overflow in Dallas, Oregon

8/24/2018 (Permalink)

Water Damage Sink Overflow in Dallas, Oregon Water damage can spread quickly through your home as it did in this Dallas, Oregon home.

Have you left the sink running in your bathroom or thought you did? Do you know what unfortunate damage water causes to your home?

In Dallas, Oregon a family of four prepared for a restful night. Once everything was said and done, lights out and quiet fell over the house, no one realized the bathroom sink was left on. Morning came and routines began, but unfortunately the family was struck by a wet surprise. Their bathroom floor felt wet and down the hallway was soggy carpet. In a panic the couple grabbed towels and a mop to soak up as much water as possible. Feeling defeated, the couple gave up and called SERVPRO® of Salem West.

The phone call came in at 6:44am and we sent a team out immediately to inspect the damage. After inspecting the damage, our team lead informed the homeowners that the water had gone into the drywall of the first floor. Water has the ability to seep into areas where it is not noticed by the naked eye.

After explaining the damage and locations, our team brought the equipment in to start the drying process. Our teams are highly trained in various drying techniques and chose the less damaging method. Rather than removing all the carpet to dry the water between the subfloor and carpet our team used a special drying method which floats the carpet allowing air to move under. Drying equipment is set in place and a thorough drying is started.

SERVPRO® of Salem West takes into consideration the customer’s needs and concerns. With that, we create a plan that offers a timely process and professional services.

If you find yourself with possible water damage or have questions concerning water contact SERVPRO® of Salem West (503) 393-9999 day or night. We have teams readily available to help in a disaster emergency.

Home Siding Staining - Salem, Oregon

7/26/2018 (Permalink)

Water Damage Home Siding Staining - Salem, Oregon Water staining on the exterior of a home

Unsightly discolored stains on the exterior of your home, call SERVPRO of Salem West and we will take care of you.

Water staining on the exterior of this Salem, Oregon home was caused by a buildup of moisture. We all know the North West region becomes humid and rains quite often, this causes moisture buildup. The winter season you will see more signs of water staining on your home’s exterior. This is exactly what the homeowners experienced.

Rather than going through the cleaning process themselves, the homeowner’s called SERVPRO of Salem West and discussed cleaning techniques. We dispatched a team to inspect and find the source of the staining. Our teams are always prepared and had on hand the proper treatments to remove the discoloration. After the cleaning process was completed the homeowners of this Salem, Oregon home were pleased with how quick the job was done and the end results.

When you are faced with water damage, even water staining our teams at SERVPRO of Salem West will inspect and create a plan with our customer(s). If you have questions or concerns do not hesitate to give us a call at (503) 393-9999.

Clogged sinks end in water damage - Otis, Oregon

7/24/2018 (Permalink)

Water Damage Clogged sinks end in water damage - Otis, Oregon Appropriate drying methods put to use

Hair clogs are the most common cause of a bathroom sink clog. Over time, the hair follicles bind with the soap scum that has corroded for interior of the pipes.

The second floor bathroom sink became clogged; unaware of this the homeowner’s of a newly renovated home in Otis, Oregon woke to water damaged flooring. When the clog occurred, the sink overflowed and the water continued to run for 5-6 hours, overnight.

Water damage can happen quickly, especially if the source of the problem is not taken care of promptly. The homeowners thought the damage was only to be second floor bathroom, but did not realize how quickly water can seep into porous material. In this case, the water seeped through the tiled floor, through the subfloor and settled on the ceiling of the first floor.

The homeowners called SERVPRO of Salem West and we sent a team out immediately to inspect the damage. After inspecting the damage, our team lead informed the homeowners that the water had gone into the drywall of the first floor. Water has the ability to seep into areas where it is not noticed by the naked eye.

After explaining the damage and locations, our team brought the equipment in to start the drying process. Our teams are highly trained in various drying techniques and chose the less damaging method. Rather than removing drywall to dry the water between the walls our team used a special drying method which uses small holes along the damaged walls. Drying equipment is set in place and a thorough drying is started.

SERVPRO of Salem West takes into consideration the customer’s needs and concerns. With that, we create a plan that offers a timely process and professional services.

If you find yourself with possible water damage or have questions concerning water

Water turns to Ice overnight - Woodburn, Oregon

7/10/2018 (Permalink)

Water Damage Water turns to Ice overnight - Woodburn, Oregon Chipping away in freezing temps in Woodburn, Oregon

When a water line breaks in a house it is easier to mitigate and repair versus a water line breaking in a frozen food distribution warehouse. Over the course of one night the amount of water released from the line froze 46,824 sq. ft. of concrete which is ¾ of the total 90,000 sq. ft. of the property. Our technicians worked in -5 degree Fahrenheit temperature for 4-5 weeks, with safety being a top priority.

Freezing temperature for water is 32 degrees Fahrenheit. It can take 2-6 hours in a household freezer for water to become solid. With the temperature at -5 degrees Fahrenheit the water leak froze instantly when it hit the concrete flooring.

A water removal and water cleanup of this magnitude can take up to one and a half months to restore. SERVPRO of Salem West is efficient and professional in any situation.

When you are faced with any type of water damage SERVPRO of Salem West is here to help. Our technicians are trained in safety and have the expertise and equipment to properly restore your property. The water removal and water cleanup process is completed by our highly-trained technicians who will document the drying process. Before services are started we will walk you through the water removal and water cleanup process so you understand what is happening.

If you are concerned about possible water damage give SERVPRO of Salem West a call for an inspection today at (503) 393-9999.

Water damage to Hardwood Flooring, Monmouth, Oregon

7/10/2018 (Permalink)

Water Damage Water damage to Hardwood Flooring, Monmouth, Oregon Cupping and warping created by water

Prolonged exposure of water to hardwood floor caused the homeowners in Monmouth, Oregon to panic. The water damage from the hot water tank failed and was not noticed immediately even though it occurred in the homeowner’s garage. The damage was significant and caused the affected areas to be demoed and reconstructed.

The faster the water is removed, the less damage occurs. In this case, the water settled under the flooring for 2 weeks. When hardwood flooring is affected by water the boards will warp. The boards will begin to expand and push against each other affecting the joints. When water settles under the flooring it creates a cupping effect where the edges begin to raise. Cupping and warping can before permanent causing the flooring to be unsalvageable.

SERVPRO of Salem West will come to your home and extract the water and restore the damage “Like it never happened.” Whether the restoration process requires reconstruction or water extraction SERVPRO of Salem West is on your side.

If you are concerned about possible water damage give SERVPRO of Salem West a call for an inspection today at (503) 393-9999.

Washing Machine Floods Crawlspace - Keizer, Oregon

7/10/2018 (Permalink)

Water Damage Washing Machine Floods Crawlspace - Keizer, Oregon Structural water damage - Keizer, Oregon

A broken hose from the washing machine in a Keizer, Oregon home created severe water damage that seeped through the flooring into the crawlspace. The amount of water that can spill out of a washing machine hose is 160 gallons per hour. The homeowners called SERVPRO of Salem West with 2 hours of the incident.

Severe water damage affects not only the initial point of contact but structural supports and rooms underneath. The homeowners were quick to call but unfortunately were unaware of how quickly the water seeped through the flooring into the crawlspace of their home. In this instance the floor, subfloor and insulation in the crawlspace were affected.

In a crawlspace, it is important to extract standing water quickly. The atmosphere in there is a great breeding ground for mold. Insulation typically needs to be removed when severe water damage occurs. Once the insulation is removed our technicians place drying equipment throughout the damaged area and monitor until the drying process is complete. When the drying process is completed our team will reinstall the insulation and repair the flooring.

Whether the water damage is minimal or severe our highly-trained team at SERVPRO of Salem West will walk you through the initial plan and continue contact through each phase of the restoration process.

Never hesitate to call about possible water damage concerns. Your local SERVPRO operated 24/7/365. Contact us today at (503) 393-9999 if you are ever faced with a disaster.

Cracked Toilet Float - Salem, Oregon

7/10/2018 (Permalink)

Water Damage Cracked Toilet Float - Salem, Oregon Overflow toilet tank causes damage throughout the home

A clogged toilet occurs more often than you think. The inner workings of a toilet are simple and maintenance will keep you from spending excess money. A homeowner of a 2 story home in Salem, Oregon overlooked the cracked float which maintains the water level in the tank. The crack caused the tank to continue to fill with water and spill onto the bathroom floor.

The combination of a clog and cracked float caused water damage to the flooring and walls on the 2nd level while causing the ceiling on the 1st floor to show water damage. SERVPRO of Salem West was notified of the water damage and responded.

When water damage or a leak is spotted, call on SERVPRO of Salem West, your professional company who has water certified technicians to extract and cleanup the damage. We operate 24/7/365 and offer all of our services because when disaster strikes, it waits for no one. Give us a call at (503) 393-9999 and we will ease the burden you are faced with.

Dishwasher Leak Damage Salem, Oregon

6/22/2018 (Permalink)

Water Damage Dishwasher Leak Damage Salem, Oregon Damage caused by a dishwasher leak.

6/22/2018

Did you know that water damage from your dishwasher is more common than from your water heater?

The biggest sign of your dishwasher leaking are puddles of water surrounding the base of the cabinets. If the lead has been ongoing for some time, the flooring becomes compromised. Laminate and wood flooring will begin to warp or buckle and this means immediate professional assistance.

At SERVPRO of Salem West, we are invested in quickly finding the source and amount of water damage. Our focus is being able to bring you back into your home with a peaceful mind.

Restoring water damage quickly and properly will save you money when you go with SERPVRO of Salem West.

SERVPRO of Salem West is “Faster to Any Size Disaster” 24/7/365 so we can help prevent further damage from occurring. For an inspection, call (503) 393-9999

Bathroom Water Disaster Salem, Oregon

6/22/2018 (Permalink)

Water Damage Bathroom Water Disaster Salem, Oregon Water Damage from the Bath Tub

Disasters such as an overflowing bathtub, broken seal around the toilet or broken water pipe can happen when you least expect it. When it happens to you, don’t panic. Remember, SERVPRO of Salem West is just a simple phone call away.

If you find yourself with a second-floor bathroom leak you might think it was all taken care of after you sopped up the standing water with the nearest towel. Unfortunately, water damage can go unnoticed for a length of time, causing more damage. Water bubbles under laminate or wood flooring if not dried properly and quickly. This will result in buckling or warping leaving gaps in the flooring. The subfloor can them become compromised, creating mold and weakening of the structure.

Second-floor leaks pose a greater issue with water seeping through the flooring and creating further damage to the ceiling of the first floor. If the residual water is not professionally removed and cleaned promptly then the expense budget you planned with grow. Using the right company, the first time not only takes the burden from you but eases the weight of your pocket book.

SERVPRO of Salem West is “Faster to Any Size Disaster” 24/7/365 so we can help prevent further damage from occurring. For an inspection, call (503) 393-9999

Keizer, Oregon vs. Willamette River

6/22/2018 (Permalink)

Water Damage Keizer, Oregon vs. Willamette River River water meets homes

No matter how prepared you are, disaster catches you off guard. The Willamette River runs through Keizer, Oregon. Like many areas with a river there are homes nestled close by. There comes an unexpected day when the river rises and water enters your home. Your property becomes damaged and you fear the worst.

Here at SERVPRO of Salem West we specialize in water damage, clean up and repair. We get things back to normal looking “Like it never even happened.”

We have the equipment to clean out any water left behind and get your home contents dried.

In a situation like this we pack up all of your contents, bring them back to our warehouse where trained employees, and top of the line equipment dry out your belongings. Once your home is repaired and back to normal we bring your contents back.

You know you’re in good hands with our highly trained professionals working around the clock 24/7/365 to service any disaster.

SERVPRO of Salem West offers no-cost Emergency Ready Profiles which is part of a disaster preparedness plan. Call today at (503) 393-9999.

Commercial Water Damage

7/31/2017 (Permalink)

Water Damage Commercial Water Damage Mt. Angel, Oregon

A commercial property in Mt. Angel, Oregon called SERVPRO of Salem West to repair some water damage they had found. In the process we uncovered asbestos in the work area.

In any commercial business that has just experienced some kind of damage, it can cause the business to close their doors temporarily.  

Our main focus at SERVPRO is to get those doors back open and business flowing as soon as possible.

Water damage is very invasive. Water quickly spreads and gets absorbed into floors, walls, product, and more.

Restoring damage quickly and properly not only saves your business money, it also makes you money.  

SERVPRO of Salem West is “Faster to Any Size Disaster” 24/7/365 so we can help prevent further damage from occurring. For an inspection, call (503) 393-9999.

Flood Waters After Math.

7/28/2017 (Permalink)

This is the after math of a flood that took place in Minot, North Dakota. 

Here at SERVPRO we specialize in water damage, clean up and repair. We get things back to normal looking "like it never even happened".

We have the equipment to clean out any water left behind and to get everything dried out. 

In a situation like this we pack up all the customers contents, bring them back to our warehouse where trained employees, and top line equipment dry out and clean your belongings. Once your home is repaired and back to normal we bring those contents back.

You know you're in good hands with our highly trained professionals working around the clock 24/7/365 to service any disaster.

SERVPRO of Salem West offers no-cost Emergency Ready Profiles which is part of a disaster preparedness plan. Call today at (503) 393-9999.       

Below Ground Water Infiltration.

7/28/2017 (Permalink)

Water Damage Below Ground Water Infiltration. Independence, Oregon

Water damages can happen anywhere and at anytime. Some areas that have a high probability of water damage are located in the main shut-off location.

Due to its use and the amount of plumbing in the shut-off room, chances happen over time, thus causing a leak. But sometimes that's not the source of the leak.

Luckily this Independence, Oregon water shut-off was located below ground and housed in a concrete room. The concrete walls stopped water from entering other parts of the property. 

You could say this room acted like an indoor swimming pool. 

Extraction and sanitizing was all that was needed.

SERVPRO of Salem West operates 24/7/365 to serve our clients in Salem, Lincoln City and Newport, Oregon.

Call us when you need us (503)393-9999.

Water Damage Under Hardwood Flooring.

7/27/2017 (Permalink)

A customer from Keizer, Oregon came home from work one evening and noticed her beautiful hardwood floors had started to buckle. 

SERVPRO of Salem West was called out to preform a no cost inspection.

Our team at SERVPRO has all the right tools to investigate deeper in to the issue. 

The inspection revealed that there was in fact water damage. Our technician developed a plan and scope of work to submit to the insurance company. 

Water damage isn't always something you can see. Sometimes it's hiding underneath the flooring, or behind the walls. 

SERVPRO is here to help when you need it. No matter the day or time. 

Don't hesitate to call for an inspection on your home or business. (503) 393-9999

Hide and Seek Water Damage.

7/27/2017 (Permalink)

SERVPRO of Salem West handles many different calls for issues that happen in your home or business. 

We have many different tools and equipment to handle each individual job.  

In this specific case our SERVPRO team found some water damage in this Salem, Oregon home using our infrared scanner. 

The first thing to determine what's causing the damage is to figure out what's leaking. 

Then we look for visual signs like swollen base boards. After that we then bring in the equipment to confirm the affected areas.

Once the estimate and approvals are given, we then begin work to fix the damage from getting worse. 

Affected areas are dried out. If that fixes the issue our job is complete, otherwise our team will remove materials damaged beyond repair. 

For all your SERVPRO needs call (503) 393-9999.

Water Is No Friend To Hardwood Flooring.

7/27/2017 (Permalink)

Water Damage Water Is No Friend To Hardwood Flooring. Hardwood damage in Corvallis, Oregon.

When you’re struck with water damage it's best to handle it fast. 

After just a few minutes water damage can...

  • Absorbed into walls and floors.
  • Water can spread fast throughout your home, damaging everything it comes into contact with. 
  • Photos, books, and other personal items begin to swell and warp.

After one, ten, fifteen or twenty four hours of water sitting and soaking in it can cause...

  • Drywall to swell.
  • Furniture starts to swell and crack.
  • Odors become present.

More than 48 hours... 

  • Mold may grow.
  • Metal starts rusting and corroding.
  • Furniture has signs of mold.
  • Hardwood floors swell.
  • Even biohazard contamination can occur.

Waiting more than a week to get the issue inspected and taken care of can...

  • Cause you to pay more. 
  • Having to replacing any contaminated materials or structural rebuilding can be pricey.
  • With mold, contaminants and structure being a concern at this point, it can cause dangerous risks to the occupants. 

If you are concerned about possible water damage give SERVPRO of Salem West a call for an inspection today at (503) 393-9999.

You Can Control Mold Damage By Drying Wet Materials Quickly.

7/11/2017 (Permalink)

Water Damage You Can Control Mold Damage By Drying Wet Materials Quickly. Woodburn Oregon

You can control mold damage by drying wet materials in your home promptly.

Inside your home you can control mold growth by:

  • Controlling humidity levels;
  • Promptly fixing leaky roofs, windows, and pipes;
  • Thoroughly cleaning and drying after flooding;
  • Ventilating shower, laundry, and cooking areas.

If mold is growing in your home, you need to clean up the mold and fix the moisture problem. Mold growth can be removed from hard surfaces with commercial products, soap and water, or a bleach solution of no more than 1 cup of household laundry bleach in 1 gallon of water.

Mold growth, which often looks like spots, can be many different colors, and can smell musty. If you can see or smell mold, a health risk may be present. You do not need to know the type of mold growing in your home, and CDC does not recommend or perform routine sampling for molds. No matter what type of mold is present, you should remove it. Since the effect of mold on people can vary greatly, either because of the amount or type of mold, you can not rely on sampling and culturing to know your health risk. Also, good sampling for mold can be expensive, and standards for judging what is and what is not an acceptable quantity of mold have not been set. The best practice is to remove the mold and work to prevent future growth.

If you choose to use bleach to clean up mold:

  • Never mix bleach with ammonia or other household cleaners. Mixing bleach with ammonia or other cleaning products will produce dangerous, toxic fumes.
  • Open windows and doors to provide fresh air.
  • Wear non-porous gloves and protective eye wear.
  • If the area to be cleaned is more than 10 square feet, consult the U.S. Environmental Protection Agency (EPA) guide titled Mold Remediation in Schools and Commercial Buildings. Although focused on schools and commercial buildings, this document also applies to other building types. You can get it by going to the EPA web site at http://www.epa.gov/mold/mold_remediation.html.
  • Always follow the manufacturer’s instructions when using bleach or any other cleaning product.