Highly Trained Restoration Specialists

Our technicians and staff at SERVPRO® of Salem West are highly trained in residential and commercial property damage restoration. From initial to ongoing training at SERVPRO®’s Corporate Training Facility to regular IICRC-industry certifications, rest assured that our technicians and staff are equipped with the most recent knowledge available to restore your property. No matter the size of damage created by a disaster, SERVPRO® of Salem West is here to return your property back to “Like it never even happened,”® condition.

No matter where your home or business is located, your local Salem, Oregon team along with our franchise network throughout the country, we have you covered.

From start to finish and everything in between, with our own in-house technicians and specialty contractors your home and commercial facility will be taken care of.

You can call us, anytime day or night, any day of the year.

IICRC Training and Certification


The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation


All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Salem West offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)