Recent Posts

Professional Clean-Up after a Fire in Dallas, Oregon

8/28/2018 (Permalink)

Fire Damage Professional Clean-Up after a Fire in Dallas, Oregon Board up, debris clean-up and safety in mind.

SERVPRO® takes your property from a fire loss and revitalizes it.

In the event of a fire or fire related disaster you will want to contact your insurance company and create a plan with your agent or adjuster. By doing this, you will have an understanding what is covered and not. SERVPRO® of Salem West works with our customers, their agents and adjusters.

SERVPRO® is a fire restoration company that can restore, clean and monitor your property. Our company uses various methods to clean and restore your property and contents.

When you see the green vehicles roll up that means you have put your trust in your local team at SERVPRO® of Salem West. Our top priorities are to access and prevent further damage to the property and contents and to prepare and maintain the safety aspects for our customer(s) and team(s).

Some of the services we provide following a fire are:

  • Inspect and evaluate the loss site by conducting an initial inspection.
  • Secure the property by boarding up any points of access (i.e. windows, doors, etc.).
  • Use proper equipment to dry the remaining water and moisture used to suppress the fire.
  • Set up and possibly use outside resources for emergency electricity use.
  • Remove strong odors from the structure to keep our team(s) safe.
  • Conduct the initial cleaning and packing up contents and moving them to a secure location while our customer(s) find temporary housing.
  • If necessary, conducting pest extermination.

Do’s and Don’ts of self-cleaning

  • Don’t attempt to wash the wall of the structure.
  • Don’t attempt to clean the carpet or upholstered furniture.
  • Do use linens or materials that will not bleed color onto furniture and carpets to decrease further damage.
  • Do limit walking around or moving objects and furniture.
  • Do keep your hands clean. By doing so you will lessen the chances of transferring soot particles to surfaces.
  • Do turn the electricity off. Empty the freezer and fridge while propping the doors open to limit odors.
  • Do carefully clean chrome fixtures in the kitchen and bathrooms with a light coating of lubricant.
  • Don’t send clothing or materials affected by the fire to a dry cleaner.
  • Do wash all sides of plants with water.
  • Do change furnace filters and tape pieces of cheesecloth over air registers. This will allow the HVAC system to run and clean itself without adding further residue inside the structure.

You can find more information regarding SERVPRO®’s fire restoration process HERE.

Day or night, SERVPRO® of Salem West is available to lend a hand after a disaster. Call us at (503) 393-9999 if you have questions or concerns.

Fire Damage & Content Packing Salem, Oregon

8/28/2018 (Permalink)

Fire Damage Fire Damage & Content Packing Salem, Oregon Organized by room

After a fire and before the restoration can begin….

The process of packing up your belongings can be long and tedious. SERVPRO® of Salem West takes that burden from your shoulders. You have enough to tend to, let us help with packing and unpacking.

Our restorer team is extremely detailed and accurate by inventorying each item. When your contents are packed they are then moved to a secure location at our business.

When it is time to begin the move out process you do not have to concern yourself with packing items as we come prepared with the essentials. SERVPRO® supplies sturdy boxes, bubble wrap, shrink wrap and various packing materials. Our team(s) set up packing tables in each room while also identifying each box per room.

Boxed items are small to medium size objects and are packaged accordingly.

Large items that can be disassembled to safely transport will be. If we are unable to disassemble then our team(s) will wrap the times with the necessary material and place moving pads around so other items do not cause damage.

Electronic items are not packed in boxes because they tend to need specialty cleaning, therefore are handled with extreme care and brought back to our location for storage.

Unsalvageable items are items that have sustained severe damage from the fire.

Documenting your contents is a high priority and we do it by hand and digitally. We have a move out checklist that the project lead will go over with you and list items in detail. When the project lead is back at the office, they will then record the information in a spreadsheet along with taking digital photographs and then uploading those to your customer file.

When the time has come that repairs and restoration is complete, we will then preform a move back. By bringing your items back, unload and unpack per room you will notice cleaned and restored items safely returned to their proper spaces.

If you find yourself in need of fire restoration or have question and concerns give us a call at (503) 393-9999 or visit us HERE. SERVPRO® of Salem West operated 24/7/365 with emergency services available.

Sink Overflow in Dallas, Oregon

8/24/2018 (Permalink)

Water Damage Sink Overflow in Dallas, Oregon Water damage can spread quickly through your home as it did in this Dallas, Oregon home.

Have you left the sink running in your bathroom or thought you did? Do you know what unfortunate damage water causes to your home?

In Dallas, Oregon a family of four prepared for a restful night. Once everything was said and done, lights out and quiet fell over the house, no one realized the bathroom sink was left on. Morning came and routines began, but unfortunately the family was struck by a wet surprise. Their bathroom floor felt wet and down the hallway was soggy carpet. In a panic the couple grabbed towels and a mop to soak up as much water as possible. Feeling defeated, the couple gave up and called SERVPRO® of Salem West.

The phone call came in at 6:44am and we sent a team out immediately to inspect the damage. After inspecting the damage, our team lead informed the homeowners that the water had gone into the drywall of the first floor. Water has the ability to seep into areas where it is not noticed by the naked eye.

After explaining the damage and locations, our team brought the equipment in to start the drying process. Our teams are highly trained in various drying techniques and chose the less damaging method. Rather than removing all the carpet to dry the water between the subfloor and carpet our team used a special drying method which floats the carpet allowing air to move under. Drying equipment is set in place and a thorough drying is started.

SERVPRO® of Salem West takes into consideration the customer’s needs and concerns. With that, we create a plan that offers a timely process and professional services.

If you find yourself with possible water damage or have questions concerning water contact SERVPRO® of Salem West (503) 393-9999 day or night. We have teams readily available to help in a disaster emergency.

Commercial Post Construction Cleanup - Woodburn, Oregon

8/3/2018 (Permalink)

You start it.....SERVPRO of Salem West will finish it.

Finally, the floors are down and the drywall is up, where do you turn to remove the debris and dirt before laying flooring and returning the business back to operating shape? SERVPRO of Salem West is here to help!

Our team of professionals can provide cleanup services so you can focus on interior decoration ideas. We want your business up and running as quickly as you do. 

SERVPRO of Salem West offers post construction cleaning in your home or business with the best skill, techniques, and customer service. Let SERVPRO get it done the right way. Call for a quote (503) 393-9999. SERVPRO is here to help, day or night 24/7 365 days.

Restoration of Fire Damage - Salem, Oregon

8/3/2018 (Permalink)

Let us do the work.

Once the fire department leaves you are left with the cleanup. The cleanup process of soot, smoke and flame may seem easy at first, call in the professionals to take on the job. Leave the worry and process up to SERVPRO of Salem West, our teams are IICRC certified in the proper techniques to bring life back to your property.

Soot damage remediation involves a lot more than scrubbing the floor and walls.

1) You need to inspect and address the damage caused by the fire.

2) You need to inspect your property that is damaged by smoke.

Between the initial fire damage and water damage from the firefighters extinguishing the fire, you may become overwhelmed with the damage. Call in the professionals to quickly and efficiently get the job done.


Smoke damage is not always visible to the eye. Did you know that smoke can seep through drywall impacting the insulation and drywall.

Soot has the ability to migrate into ventilation systems as well as electronics.   

Your local restoration company, SERVPRO of Salem West have highly trained technicians and state-of-the-art equipment to return your home or business to preloss condition.

For more on smoke damage visit us at HERE.

We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today (503) 393-9999.

Snow & Ice - Bend, Oregon

8/2/2018 (Permalink)

Storm Damage Snow & Ice - Bend, Oregon Bend, Oregon

During winter season there are things homeowners need to do in order to protect their homes from potential damages. 

In this picture of the snow storm that happened in February of 2017, shows what happens when you don't clean out your gutters.

Under all snow is typically ice patches. The heat from your home rises causing the ice to melt. When the ice melts you have trapped water. Where does that water go? You guessed it; it seeps into your roof causing water damage in your ceiling and walls. 

This kind of damage is costly and if it isn't taken care of in a timely manner you run into more potential damages such as mold growth in as little as 48 hours. Save yourself some cost and call the professionals. 

Taking a little time out of your day to clean those gutters can prevent ice dams and save you money. 

SERVPRO of Salem West is 24/7/365. Call at any time for an estimate for all your storm emergencies. (503) 393-9999. 

Floods in Salem, Oregon

8/2/2018 (Permalink)

Storm Damage Floods in Salem, Oregon Salem, Oregon

For current and soon to be homeowners, it's important to know if you are in a flood zone and if your home is at risk of damaging flood waters. 

Flood maps show us where flood risk zones are and their boundaries. Here you will see the flood zones for Salem, Oregon. Know where you stand and be prepared.

In case of a flood it's important to move your electronics up high, shut off all power in your home and have an emergency escape plan with exit routes.

SERVPRO has top of the line equipment and trained employees who have the necessary skills to repair your home, business, and belongings making things look "Like it never even happened."

The best part about SERVPRO is we are 24/7/365 because we know disasters don't wait for normal business hours.   

For a flood estimate or water damage inspection call SERVPRO of Salem West at (503) 393-9999.

For more information on the City of Salem floodplain click Here

Interior Damage Caused from Snow Storm

8/2/2018 (Permalink)

Storm Damage Interior Damage Caused from Snow Storm Kitchen damage from snow & water

Snow storms can cause multiple damages to your home or business, most of which cause water damage. 

Water damage is stressful enough but letting it go more than 48 hours can cause mold to start growing. 

A small amount of water damage is easier to deal with for you and your wallet.

SERVPRO of Salem West have employees that have the tools and resources to find the signs and cause of water damage.

This older style home in Bend, Oregon was affected by water damage from melted snow. 

SERVPRO of Salem West was called out to fix the damages before they got worse. 

We all know that with winter comes heavy rainfall and snow. Make sure you take the necessary steps to protect your property like cleaning out your gutters, protect your pipes, and make sure your windows and doors are sealed. 

In any home disaster situation, fire, water, mold, or storm call (503) 393-9999 for 24/7/365 inspections and estimates. 

Commercial Loss Cleanup - Keizer, Oregon

8/2/2018 (Permalink)

There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

SERVPRO of Salem West has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. Learn more about Learn more about our training and certifications..

  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician

Call SERVPRO of Salem West at (503) 393-9999 day or night.

Windstorm Cleanup - Lincoln City & Newport, Oregon

8/1/2018 (Permalink)

Storm Damage Windstorm Cleanup - Lincoln City & Newport, Oregon Windstorm causes residential board up

Oregon’s coastal region is no stranger to extreme windstorms. Windstorms can create minimal to severe damage to residential and commercial properties. Are you prepared for the after effects of a storm? SERVPRO of Lincoln & Polk Counties are ready to dispatch crews in any given situation. We can perform property board ups, keeping further damage from happening to removing residual damage and cleanup efforts.

Our technicians are IICRC certified allowing our team to handle weather related damages to both residential and commercial properties.

Some of the certifications our technicians have are;

  • Water Damage Restoration Technician (WRT)

Technicians learn proper techniques and protocol to handle water losses, sewer backflows, and contamination such as mold.

  • Applied Structural Drying Technician (ASD)

Technicians learn the proper techniques to dry water-damaged structures effectively and efficiently.

  • Carpet Cleaning Technician (CCT)
  • Applied Microbial Remediation Technician (AMRT)

Technicians with AMRT certification learn safety practices and mold/sewage remediation techniques.

Our qualified technicians can take the stress and panic away from storm damages by keeping you informed with the process and progress. Our professional employees will quickly have your home or business back in order.

SERVPRO of Salem West is “Faster to Any Size Disaster.” Call (503) 393-9999 for an inspection after any disaster.