Recent Posts

Building Fire at Matress World Northwest - Salem, Oregon

6/14/2019 (Permalink)

A Fire Sale is a term used to describe a "Sale" of items at extremely discounted prices.

That is not the case with this large Mattress Super Store located in Salem, Oregon that suffered fire damage, affecting every item in the store.

On the night of March 20th, 2019, Salem - Oregon fire fighters responded in full force to knock down and extinguish a fire at the store before it grew too large.

With a fast onscene response, our local fire fighters were able to contain the fire at the source and keep damage held back to a minimal number of properties.

We're grateful for the men and women who are there to help in time of need. These are some of the people risking their lives to save ours and our propery.

If the unthinkable happens where a fire strikes your Salem, Oregon business, contact us at  (503) 393-9999, we'll be there to answer any questions, walk you through the process and clean up the mess.

When A Fire Burns It All - Dallas, Oregon

6/10/2019 (Permalink)

Anytime a fire strikes, it's devastating.

Most homeowners never really expect a fire damage to their own property. This Dallas, Oregon home experienced a fire damage to their home and vehicle.

In all instances of home and business fires, the most important thing to do is to keep, people safe first. 

The initial urge to run back in to grab a few things could cause harm to you and others who follow in after you.

Please exit the structure immediately and dial "9-1-1"

Your life and those you love is more important than any possession you have. It can all be replaced.

When you need help cleaning up the mess, please call us anytime, day or night. We're always here to help.

(503) 393-9999

Fire Damages 3 Commercial Businesses in Salem, Oregon

5/2/2019 (Permalink)

When a fire strikes your neighboring business and yours suffers damage, what do you do?

One Froday night three different businesses located in Salem, Oregon had a severe fire that originated in the middle retail space.

The fire crept up the back wall and into the attic space of the middle business and then it spread from there. While the middle business suffered the majority of the structure damage, the adjacent businesses suffered from water, smoke and soot damage.

Beauty School Suffers Fire Damage.

One of the businesse is a long established beauty school, were 40 students take classes everyday to earn their licensing to practice their craft in beauty care. Water spread throughout the entire buidling, affecting each classroom. With an important class session scheduled for the following Monday which was to be taught be an industry expert, it was important tthey could open their doors bright on-time on Monday. Emergency Services started as soon as approvals were obtained and the SERVPRO crew worked deligiently. The results? Classes proceeded as schedled.

Italian Restaurant sustains smoke, soot and odor damage.

This local iconic Italian Restaurant, which has operated for 40 years was now having to temporarily close it's doors.

But the story continues. The owners are meticulous and they care about their customers and employees. They were emphatic about cleanliness and detail because afterall, the customer experience and food quality should not be sacrified just to open the doors a few days sooner.

When mattresses sustain major smoke and odor damage, they're discarded.

This local mattress store was the center of it all with others mentioned above. The fire started at the rear of the building, crept up the wall, into the attic and smoked out the entire buidling. All items from mattresses, sheets, pillows, floor models and computers sustained damaged. It was all deemed non-salvageable by the insurance adjuster. 

Here's the Take-Away

  • Have a disaster recovery plan. You can start one for free by clicking Emergency Ready Profile
  • Speak with your insurance agent to make sure you're properly covered.
  • Communicate your plan to your staff so when the unimgineable happens, you'll what to do.

SERVPRO of Salem West has been serving the Willamette Valley in Oregon for 20 years. We're happy to be a part of this community and happy to serve.

Call us anytime, especially when you need us.

(503) 393-9999 24/7/365

Continuing Education Credits - Insurance Agents

1/8/2019 (Permalink)

Why SERVPRO Continuing Education Credits - Insurance Agents 2019 CE Class Schedule

Attention Insurance Agents:

Here we are at the start of a new year, are you in need of grabbing credits for license renewal? If so, SERVPRO® of Salem West has solidified the 2019 Continuing Education Class Schedule. Each month we off Ethics for 3 Credits as well as various 2 Credit classes.

Each class is uniquely designed to aide insurance agents in understanding what SERVPRO® has to offer as a water and fire restoration company. Come join us for free classes with lively discussions and enjoy some snacks.

If you have questions or concerns regarding CE information or general/emergency assistance call (503) 393-9999. We offer emergency services 24/7/365.

Vandalism - Woodburn, OR

12/20/2018 (Permalink)

Commercial Vandalism - Woodburn, OR Vandalism before the clean-up.

SERVPRO® of Salem West was called to a commercial building on Saturday, December 15th for an emergency call to clean-up fire extinguisher powder. Our team was quick to respond and continued to work diligently from wiping down and removing the powder residue from all contents in this building, upstairs and downstairs. From vandalism to specialty cleaning services SERVPRO® is your local company to contact.

For fire, water, mold and specialty cleaning contact us at (503) 393-9999. Day or night, holiday or not we are here to help our customers. Our highly trained and professional technicians are at the ready and waiting.

Advanced Equipment to Restore Your Salem, OR Property

12/13/2018 (Permalink)

Why SERVPRO Advanced Equipment to Restore Your Salem, OR Property Some of our equipment.

SERVPRO® of Salem West uses advanced technology and state-of-the-art equipment to turn your loss around.

We have specialized equipment designated per category of loss. Our warehouse holds enough equipment to maintain and restore a hotel with a 45-room water loss. Not only does our warehouse contain equipment for large water losses, it also houses the various cleaning products produced by and are SERVPRO® certified. Additionally, we have various materials such as dry sponges used to remove smoke reside after your property has suffered a fire.

There are a multitude of equipment used to restore your property to like new condition that your typical cleansers and cleaning materials can not handle.

SERVPRO® of Salem West is available 24/7/365 to serve our customers. We are a highly trained water, fire, mold and biohazard restoration company with many services not typically covered by other restoration companies.

Call us today for your cleaning and restoration needs (503) 393-9999.

Cleanliness is Key - Keizer, OR Properties

12/13/2018 (Permalink)

Why SERVPRO Cleanliness is Key - Keizer, OR Properties Example of our cleaning products.

As your local restoration company, SERVPRO® of Salem West carries a variety of professional cleaning products. We NEVER use the same cleaners that you can purchase at a store. SERVPRO® has specific product formulas that are designed exclusively for our franchises.

Our core products are used to decontaminate, deodorize, clean leather & wood, general cleaning and so much more. Each of our products are labeled and specify proper cleaning use. As our customers, for your knowledge and comfort our technicians carry the Safety Data Sheets per product.

Thorough cleaning is maintained through each job because we think of your property as our own.

SERVPRO® of Salem West is available 24/7/365 to serve our customers. We are a highly trained water, fire, mold and biohazard restoration company with many services not typically covered by other restoration companies.

Call us today for your cleaning and restoration needs (503) 393-9999.

Canned Food Drive - Salem, OR

12/7/2018 (Permalink)

Community Canned Food Drive - Salem, OR SERVPRO of Salem West partnering with Marion-Polk Food Share

SERVPRO of Salem West is taking part in an In-House canned food drive. We are partnering with the Marion-Polk Food Share.

Did you know:

  • 1 in 8 Oregon neighbors are food-insecure
    • Marion-Polk Food Share serves 40,000 neighbors, every month
    • 1 in 5 Oregon children are food-insecure
    • Marion-Polk Food Share serves 14,000 children, every month
  • Senior food-insecurity is increasing
    • Marion-Polk Food Share greets and feed over 400 home-bound seniors, every day, through Salem-Keizer Meals on Wheels

You can ready more regarding the Marion-Polk Food Share here for more information.

Keep your eyes open for new updates including videos from our team and pictures. We are proud to have the opportunity to partner with the Marion-Polk Food Share this year.

Water Heater Line Sprung a Leak – Salem, Oregon

11/29/2018 (Permalink)

Water Damage Water Heater Line Sprung a Leak – Salem, Oregon Water damage from a leaking water line.

SERVPRO® of Salem West was called out to a home in Salem, OR due to a water line to the water heater springing a leak.

The homeowner noticed water collecting around the water heater but did not realize the intensity until water was leaking into the basement. The homeowner jumped into action by trying to dry the floor with fans, then called SERVPRO® of Salem West to inspect the damage and begin the mitigation process. Our crew was onsite within a few hours with water extraction equipment at the ready.

The damage extended from the floor surrounding the water heater and through the ceiling above the basement. The homeowner knew the damage was extensive and was reassured that all would be taken care of.

SERVPRO® of Salem West brought out the infrared camera to spot the exact areas of the water damage. With the use of this tool, our team was able to efficiently dry the areas of water damage. Once dry, the process of replacing the materials began.

Our company never leaves the homeowner in a jam with an unfinished project.

If you find yourself in the unfortunate event of a water loss, no matter the size, make sure to call SERVPRO® of Salem West (503) 393-9999. We will return your property back to preloss condition quickly.

Water Damage Timeline – Salem, Oregon

11/29/2018 (Permalink)

Water Damage Water Damage Timeline – Salem, Oregon Drying equipment

One of the services that SERVPRO® of Salem West offers is water damage and mold mitigation. When an unfortunate and sudden water loss occurs, time is very much of the essence. Here is a general timeline for a water loss.

In Minutes

  • Water rapidly spreads and penetrateseven the smallest of spaces, saturating everything in its way.
  • Water is absorbed into porous materials including drywall, flooring, sheetrock, upholstery, and personal contents.
  • Furniture finishes may bleed causing permanent discoloration on flooring.
  • Paper belongings including photographs, books, and hard copy records become saturated, causing them to expand and become distorted.

1 – 24 Hours:

  • Musty odors appear.
  • Drywall and sheetrock begin to swell and crumble.
  • Furniture begins to expand and fissure.
  • Metal surfaces begin to discolor and blemish.
  • Dyes and inks from textiles and paper goods that are saturated start to run, staining nearby surfaces.

2 Days - 1 Week:

  • Paint begins to bubble.
  • Wood flooring swells and buckles.
  • Mold and mildew start to spore, thriving in the moist environment.
  • Metal begins to oxidize and crumble.
  • Furniture distorts and shows signs of mold growth on surfaces.
  • Doors, windows, and structural studs enlarge and warp.

Longer Than 1 Week:

  • Mold development and structural safety could be a great risk factor to occupants.
  • Restoration time may be substantial (including replacement of affected materials and structural restoration), creating monetary expenses to increase drastically every day it is left untreated.

The sooner our highly experienced and trained team can get on-site and beginmitigationfor the water damage, the better; not only for you, but for the building and contents as well. Give our SERVPRO® of Salem Wests office a call at (503) 393-9999. We will quickly have your property and contents back to preloss condition, “Like it never even happened.”