Recent Posts

Building Damage & Asbestos in Salem, Oregon

9/27/2019 (Permalink)

Building owners need to be aware of the law concerning demolition, remodel and restoration where asbestos and lead may be present.

Our SERVPRO of Salem West team is restoring an 8-unit apartment complex that was nearly totalled due to a fire. The saving grace which kept the structure standing and intact was the lathe and plaster from the 1950's and of course our local Salem fire department.

When performing any type of commercial property restoration it is important to have the building surveyed for lead and asbestos, as both create health hazards when inhaled or injested.

Using a certified inspector is the law when taking samples along with notating each sample and location it was pulled from.

Once the samples are pulled and tested, we receive a comprehensive report which list every sample and if the results are postive or negative. In this case negative is good.

Some quick hints about asbestos. If the material hasn't been tested, it is assumed to be positive for it. There are listed materials that need to be tested which can be found on State DEQ websites. You can also contact your locally certified testing company for more information and training.

If your building sustains water or fire damage which require demolition to be performed, have it inspected first.

SERVPRO of Salem West is available day or night, 24/7/365 to serve you in time of need. We can be reached at  (503) 393-9999

Gutters: Why It’s Important to Clean Before Winter Storms Arrive

9/11/2019 (Permalink)

Cluttered gutters in Salem, Oregon Time to clean your gutters!

Fall is a beautiful time of year. Leaves from the trees change from green to yellow or red. Then there is the aftermath of leaves that make their way into gutters. If you aren’t part of the growing numbers of homeowners that are replacing their gutters with guards that block the leaves here are a few of the reasons you may want to get those gutters cleaned before the winter storms hit:

Gutters themselves can become damaged over time from not being cleared:

Aside from becoming an eye sore, as things can grow out of the gutters as the leaves break down, the weight of the gutters can increase with the buildup of organic matter that breaks down from the leaves. This could lead to the gutters pulling away from the face boards on the roof line.

Crawlspaces or Basements can become flooded:

With a clogged gutter, the rainfall can run over the gutter and collect around the perimeter of the home. The water can then find its’ way through the foundation into the basement or crawlspace under the home. The foundation can become compromised overtime by becoming unstable due to settling or cracking. If not detected soon enough you may end up with further damages due to mold growth on any part of the structure under the home.

While we may not be able to clean your gutters for you, we here at SERVPRO of Salem West and of SERVPRO of Lincoln and Polk Counties can assist in the cleaning of your basement or crawl space from any water damage. Call us 24/7 at (503) 393-9999.

September Storm - 6" in 4 Hours

9/11/2019 (Permalink)

standing water on hardwood floor Water flowed under the doorway of this commercial building causing damage to the flooring.

Typically, the average rainfall that the Salem/Keizer area receives is between 1” – 2” in the month of September. Residents here are not accustomed to a significant amount of rainfall, but on September 10, 2019 a total of 6” of rain fell from the sky. The storm surged through both towns causing minor and major flooding.

                Without warning and time to prepare, residents were both left in the dark after power outages and water intruding from roofs, windows and doors. There is always a possibility for water damage during any storm, whether light or heavy rains occur. The customers’ we serve wasted no time reaching out to SERVPRO® of Salem West in their time of need.

                With quick response, our technicians were dispatched to multiple locations. Services performed that night ranged from water extraction to beginning the drying process in order to lessen the damage. We are available 24/7 365 days a year. Our team of highly trained technicians are ready to make it “Like it Never Even Happened” ™ and return your property to preloss condition.

SERVPRO® of Salem West/Lincoln and Polk Counties are standing by and are just a phone call away to serve you, our future customers. Remember to call us (503) 393-9999 for your mitigation services.

Fire damaged and contents

9/3/2019 (Permalink)

Fire Damaged Plastic Tool Melted plastic

After a fire and before the restoration can begin.

The process of packing up your belongings can be long and tedious. SERVPRO® of Salem West takes that burden from your shoulders. You have enough to tend to, let us help with packing and unpacking.

Our restorer team is extremely detailed and accurate by inventorying each item. When your contents are packed they are then moved to a secure location at our business.

When it is time to begin the move out process you do not have to concern yourself with packing items as we come prepared with the essentials. SERVPRO® supplies sturdy boxes, bubble wrap, shrink wrap and various packing materials. Our team(s) set up packing tables in each room while also identifying each box per room.

Boxed items are small to medium size objects and are packaged accordingly.

Large items that can be disassembled to safely transport will be. If we are unable to disassemble then our team(s) will wrap the times with the necessary material and place moving pads around so other items do not cause damage.

Electronic items are not packed in boxes because they tend to need specialty cleaning, therefore are handled with extreme care and brought back to our location for storage.

Unsalvageable items are items that have sustained severe damage from the fire.

Documenting your contents is a high priority and we do it by hand and digitally. We have a move out checklist that the project lead will go over with you and list items in detail. When the project lead is back at the office, they will then record the information in a spreadsheet along with taking digital photographs and then uploading those to your customer file.

When the time has come that repairs and restoration is complete, we will then preform a move back. By bringing your items back, unload and unpack per room you will notice cleaned and restored items safely returned to their proper spaces.

If you find yourself in need of fire restoration or have question and concerns give us a call at (503) 393-9999 or visit us HERE. SERVPRO® of Salem West operated 24/7/365 with emergency services available.

Apartment Fire In Salem Oregon

8/30/2019 (Permalink)

Apartment Fire - Salem Oregon Salem Oregon fire damage.

In Salem, Oregon an apartment fire occurred during the evening. Fortunately there were working smoke alarms that alerted residents along with good neighbors who ensured everyone exited the building.

Here's a few tips to ensure safety during a building fire.

  1. Think safety first and get out of the building.
  2. Things can be replaced.
  3. Take role call.
  4. Once you're safe, set up lodging for the night with family or friends.
  5. Call your insurance agent to start the claims process.

SERVPRO of Salem West is professional cleaning and services company, servince the Willamette Valley for 20 years. Our team members are trained and highlsy skilled in disaster cleanup and restoration.

From water, fire, smoke and biohazard, we can help you anytime day or night.

Calls us (503) 393-9999

When The Sink Overflows, Damage Spreads Quickly

8/26/2019 (Permalink)

Sink overflow Dallas, Oregon sink overflowed.

Have you left the sink running in your bathroom or thought you did? Do you know what unfortunate damage water causes to your home?

In Dallas, Oregon a family of four prepared for a restful night. Once everything was said and done, lights out and quiet fell over the house, no one realized the bathroom sink was left on. Morning came and routines began, but unfortunately the family was struck by a wet surprise. Their bathroom floor felt wet and down the hallway was soggy carpet. In a panic the couple grabbed towels and a mop to soak up as much water as possible. Feeling defeated, the couple gave up and called SERVPRO® of Salem West.

The phone call came in at 6:44am and we sent a team out immediately to inspect the damage. After inspecting the damage, our team lead informed the homeowners that the water had gone into the drywall of the first floor. Water has the ability to seep into areas where it is not noticed by the naked eye.

After explaining the damage and locations, our team brought the equipment in to start the drying process. Our teams are highly trained in various drying techniques and chose the less damaging method. Rather than removing all the carpet to dry the water between the subfloor and carpet our team used a special drying method which floats the carpet allowing air to move under. Drying equipment is set in place and a thorough drying is started.

SERVPRO® of Salem West takes into consideration the customer’s needs and concerns. With that, we create a plan that offers a timely process and professional services.

If you find yourself with possible water damage or have questions concerning water contact SERVPRO® of Salem West (503) 393-9999 day or night. We have teams readily available to help in a disaster emergency.

Restoring Fire Damaged Property - Salem, Oregon

8/22/2019 (Permalink)

Severe Fire Damage It does't take long for fire spread.

Let us do the work.

Once the fire department leaves you are left with the cleanup. The cleanup process of soot, smoke and flame may seem easy at first, call in the professionals to take on the job. Leave the worry and process up to SERVPRO of Salem West, our teams are IICRC certified in the proper techniques to bring life back to your property.

Soot damage remediation involves a lot more than scrubbing the floor and walls.

1) You need to inspect and address the damage caused by the fire.

2) You need to inspect your property that is damaged by smoke.

Between the initial fire damage and water damage from the firefighters extinguishing the fire, you may become overwhelmed with the damage. Call in the professionals to quickly and efficiently get the job done.


Smoke damage is not always visible to the eye. Did you know that smoke can seep through drywall impacting the insulation and drywall.

Soot has the ability to migrate into ventilation systems as well as electronics.   

Your local restoration company, SERVPRO of Salem West have highly trained technicians and state-of-the-art equipment to return your home or business to preloss condition.

For more on smoke damage visit us at HERE.

We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today (503) 393-9999.

The Calm Before The Storm

8/21/2019 (Permalink)

antique photo of Christian Doppler Christian Andreas Doppler

It has been said, there's a calming before the storm rolls in but most times there's early warnings thanks to inventor Christian Doppler.

Christian Andreas Doppler, born Nov. 29, 1803 was an Austrian physicist who invented the Doppler Radar technology which is still in use today. 

Doppler radar is a tool specifically designed to measure direction , speed / velocity of objects such as rain drops in motion towards or away from a detector.

This technology is what allows millions of people across the United States to prepare for major weather events in their local areas. 

In years gone by, citizens would know a storm was brewing by looking up into the sky, now we have early warnings of what is to come and the potential danger level.

Should your property ever be damaged by a storm, feel free to call the teams at SERVPRO of Salem West (503) 393-9999 to help you walk through the cleanup process.

Oregon Fire Season

8/1/2019 (Permalink)

The 2019 fire season in Oregon is in full effect.

When the countryside dries and underlying brush act as fire starter and kindling, it is only time when an unexpected lighting strike, strikes up a fire.

These fires burn fast, hot and spread quickly with minor wind burst while jumping trenches, fire breaks and dirt roads.

in 2018 the cost to battle Oregon wildfires reached 514 million dollars according to an article in the Salem, Oregon Statesman Journal newspaper. Per the SJ the cost were so high because the fires took extended time to battle and conquer.

What can you do if you have a home in the outback, wilderness or near dry public lands?

#1 Think safety first.

#2 Have a pre-planned escape route.

#3 Talk to your insurance agent to ensure proper coverage.

#4 Take inventory of your personal belongings using your smart phone or video camera and back it up to the cloud.

#5 Plan a meeting destination.

Salem Oregon Apartment Building Fire

8/1/2019 (Permalink)

During the week of July 15th, 2019 an apartment buidling in Salem, Oregon suffered from a fire damage that displaced nine tenants.

The two story building which is 20 years old and consisted of three levels, suffered a fire that originated on the third floor. The fire grew quickly and burned extremely hot.

If there was a saving grace, there are two. All the tenants and pets escaped without injury and the interior finsish was drywall over plaster. The third floor took most of the fire damage while the lower leves had water, minimal smoke and cross containmination.

Plaster behind the drywall acted as fire barrier to the wood framing which in this case meant not needing a complete teardown to the foundation. With the plaster in place, demo will only need to be down the studs with odor remediaton and sealing, then rebuild can start.

The property owner maintained an excellent insurance policy which will him the property to be rebuilt to current code while offering a chance to redesign the building and bring it into 2019 for when the tenants return.

SERVPRO of Salem West is pleased to act as the mitigation and repairs contractor for this long time customer.

If need help with cleaning and restoration call us anytime day or night. (503) 393-9999